Warranty and Returns

Granny Cool offers a 6 month warranty on any manufacturing faults.

This does not include damage from general wear and tear. Please get in contact for a quote for your repairs or to service your piece.

Please choose carefully as 'made to order' items cannot be returned or exchanged.

Some rings can be sized up by 1 or 2 sizes, this will incur a fee.

Returns can be made within 7 days of purchase only for 'ready to ship' items, exchange of product or credit note will be issued if the product is returned in the same state as it was delivered. 

We do not offer refunds for change of mind.